Top IT companies opt out of UID Call Centre bid

TCS, Infosys, IBM daksh not to bid for contract

GN Bureau | June 7, 2010



The BPO arms of top IT companies Tata consultancy Services, Infosys Technologies and IBM Daksh have pulled out of race of the UID Call Centre project as reported in the Mint.

It had been reported that over 50 companies participated in the pre-bid conference but only 12 companies have submitted the formal bids.

As per the industry sources the lukewarm response from the industry had been largely due to lack of clarity on the actual number of calls expected in the call centre.

Genpact, Aegis,Firstsource Solutions, Intelenet Global Services, Aditya Birla Minacs and Wipro BPO were the key organizations which have submitted the bid for the project

 

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