Kerala's e-way for sexual harassment complaints -Governance Now

Kerala's e-way for sexual harassment complaints

Women in the state can now file complaints online, SMS-based registry soon

GN Bureau | March 2, 2010

Complaints against sexual harassment can now be registered online in Kerala. The state women's commission is offering the service on its revamped website inaugurated by chief minister V S Achuthanandan at Thiruvanthapuram on Monday. The commission will also be launching a similar service through SMS - called the 'eve-teasing helpline'- soon. The helpline number is expected to be announced as soon as the final modalities being discussed by telecom service provides and the state IT department are worked out. Victims can lodge a complaint with the police by messaging "Vanitha(space)" to the helpline. The helpline personnel will immediately alert the nearest police station on receiving the message. A preliminary verification will be done immediately to verify if the complaint is genuine. The text is received on the commission's main server and on the mobile phones of the designated officers simultaneously. Tracking the status of pending cases can also be done online by entering the file number of the case online. The commission has also announced the same service through SMS which will be introduced along with the complaint-registry service. The status of the case can be known by messaging "Vanitha (file number of case)" to the helpline. Currently, the Vanitha website lists 103 sexual harassment cases from December 2005 to February 2010.

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