IKF Tech bags BPO deal from Vodafone -Governance Now

IKF Tech bags BPO deal from Vodafone

TO provide BPO and call centre services in Eastern India

PTI | October 13, 2010

Kolkata-based IT firm IKF Technologies today said it has bagged a contract from telecom major Vodafone for running their BPO operation for the Eastern region.

The scope of the contract consists of providing BPO and call centre services to Vodafone in Eastern India comprising Kolkata and rest of West Bengal circles, IKF said in a statement.

However, no financial details were disclosed.

"This development is in sync with our business plans to emerge as a major player in the Indian BPO industry. We are confident of securing significant business deals in the sector and plan to add 2,000 work force to expand our capacities and offer world class services to our clients," IKF Technologies Chief Executive Officer Mukesh Goyal said.

IKF had bagged a three-year call centre contract from Aircel in the first quarter of this financial year.

Aircel has outsourced call centre operations of the entire east circle comprising West Bengal, Assam, Orissa, North East and Bihar to IKF.

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